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Customer Satisfaction Survey

How Did We Do?

Please rate our performance in the following areas. You need not answer all questions; only what is relevant to your experience.

Your comments and rankings will be sent directly to me, and I will use them to build us into the best company we can be.

Thank you for your help!!

When you called, did a technician answer or did you have to leave a voicemail?A technician answered my call directly off the phone.I had to leave a voicemail.

Were we able to fix your problem remotely or did we have to send someone out?You fixed my problem remotely!You had to send someone out.

Did our technician arrive promptly at the scheduled time?YesNo

Were your areas of concern addressed completely and to your satisfaction?YesNo

Would you recommend our services to other dental offices?YesNo

Help us become a better company. Do you feel there is anything we need to know about our performance? Thank you for any candid input you can provide!

Comments

Please rate your technician on relevant communications skills:1 - Poor communicator2345 - Great communicator

Please rate your technician on knowledge level:1 - Low level of knowledge2345 - High level of knowledge

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