Need Help?
If you need computer
help, whether you are a current client or not, it's
just a few clicks away. Enter the requested information
below and click "Help Me Now!". Then call
toll-free (866) 343-1544, option 1, and tell the technician
what kind of problem you are experiencing. One of our
staff members will be able to access your computer temporarily
to help straighten out the problem.When you are finished,
be sure to read below about the many great service plans
we can offer!
Support Services
Our
company offers a service plan that can meet virtually
any need. From onsite services for support and installation,
to remote login-based support for desktop assistance,
we have the right solution for you.
Onsite Service
Plans
Turnkey
offers highly trained and experienced technicians for
onsite service in select areas. Our technicians are
trained to handle any type of computer emergency from
a harddrive replacement to emergency virus repair. Billing
for our onsite services is based on an hourly rate,
and all support visits onsite are subject to a modest
destination charge--after all,
it's expensive to travel these days!
| Turnkey
Onsite Service Plans |
|
Features |
Benefits |
Time tracked in half-hour increments |
Straight time is
billed in 1-hour increments. With pre-paid
hours on your service plan, you can get more
out of your pre-paid time. |
|
Reduced per-visit destination charge |
We appreciate your committment
to us. In exchange for your long-term commitment
to us, we'll split travel charges with you. |
|
Pre-paid time does not expire |
Since you are buying this time,
the time is an asset to your business. We'll
send you regular statements that detail how
much time you have "in the bank".
|
| Do
you have a question about our service plans?
| submit your
question here! |
|
|
Virtual Service
Plans
Do
you need lower-cost service from someone but want to
make sure they have the experience necessary to deal
with the maintenance of your complex dental systems?
If so, a virtual service plan might be the best choice
for you.
These plans are available
in smaller blocks of time, and may be used for things
like routine system maintenance, dental software upgrades,
or even spyware removal. In today's world, many things
that used to require an onsite visit from a technician
may be handled remotely.
| Turnkey
Virtual Maintenance / Support Services |
|
Features |
Benefits |
|
Time tracked in quarter-hour increments |
Receive as many
as 4 times the amount of service calls as
you can with straight time. |
|
No destination charge |
It's simple...no travel, no
travel charges! |
|
Pre-paid time does not expire |
Since you are buying this time,
the time is an asset to your business. We'll
send you regular statements that detail how
much time you have "in the bank".
|
| Want
to ask about our Virtual Services ?
| submit your question
here! |
|
|
|
