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Testimonials

Many of our current clients have been generous enough to provide us with testimonials about our work. We are proud of the themes reflected again and again in their letters:

  • Exceptional Customer Service
  • Reliable
  • Quick Responses
  • Great Value
  • In Depth Knowledge

Read what our customers had to say about their relationship with Turnkey and how we can help them focus on the dentistry while we take care of the technology. Click on the images to view the letters.

 

"To Whom It May Concern:

Advanced Dentistry of BrentwoodOur practice owes a great deal to David Dorris and Turnkey Computer Services, Inc.

Four years ago, when I left my previous practice with the intent of "starting over" in a new office, the details were staggering. We wanted to incorporate the latest in dental technology. We could not have chosen a better company than Turnkey to help us through the transition. Dave had the experience we needed.

Turnkey helped us transfer our patient files from our Dentrix system into Eaglesoft. They set up our computer network, installed the systems that allow us to be "paperless" and fine-tuned our digital radiography. They also helped Patterson install our intraoral cameras, Wi-Fi, Internet access, Cerec and patient entertainment systems.

Through it all, Dave and his staff worked diligently to train our staff in the workings of the new technology. His team showed up on time and always delivered as promised.

We continue to use Turnkey for our maintenance and system backup needs. It is a relief to know they are there when needed. We receive prompt attention and courteous service.

Incorporating new and advanced technology can be a scary "adventure." Turnkey made our move virtually seamless. I highly recommend Dave and his team to any dental office that needs help with system installation or maintenance.

Should you desire any additional information about Turnkey or our office, please feel free to contact me personally."

-Kevin E. Groth DMD, FAGD, FICD-Advanced Dentistry of Brentwood

 


 

Testimonial"To Whom It May Concern,

I've been a client of Turnkey Computer Systems since 2002. I've had relationships with other technology companies, but none compare to the exceptional customer service I have received from Turnkey.

Dave Dorris and his team are extremely reliable. If I have any issue, they act in a very quick manner to resolve the concern. They are all very polite, courteous and knowledgeable. Dave and his team do not try to push product or service. They let me know my options and all me to make my decision.

The service plans they offer are worry free and very affordable. They include maintenance appointments, where they stop problems before the start, and service calls if a problem arises. I believe this is a very convenient way to manage my technology. I do not have to worry about being nickel and dimed or over billed.

I would recommend Dave Dorris and Turnkey Computer Systems to any dentist who wants worry free, hassle free, reliable technology products and service."

-Ted Rechtin DDS
Rechtin Family and Cosmetic Dental Care, St. Louis, MO

 


Floyd Testimonial

"Dear David,

Thank you for your expert service over the years (hard to believe it has been since 1999.) It is nice not to worry about IT issues, I can concentrate on doing dentistry. The three month service program is great. It keeps everything running smooth. If anything does go wrong, you and your team have been very quick to get it fixed with minimal disruption to the schedule. I would highly recommend your company to anyone."

-Kevin Floyd, DDS
Springfield, IL

 

 


Patton Testimonial"To Whom It May Concern,

Dave Dorris and his employees at Turnkey Computer Systems have been contracted as our technical backbone since January 2007, when our office made the switch to the high tech world of digital x-rays. With the decision to move to digital x-rays, it meant newer and faster computers and more issues that needed to be worked out. Turnkey saved us thousands of dollars on the installation of our over the patient monitors and completed the job on schedule. Turnkey was there to provide our growing office the technical support we needed and is still here today providing us reliable service.

Over the past three years, our office has hit a few bumps in the road. From a bad mother board to an office wide virus, Turnkey has always kept the office up and running with little or no disruption to our patients. Customer service is a breeze to contact and response time is excellent no matter how small the question. Worrying about a good backup is a thing of the past. It is with great pleasure to recommend Turnkey as our computer IT company."

-Dr. Hal R Patton DDS
Effingham, IL

 


Crestwood Testimonial"Dave and his team are always there when you need them. Form remote access help to on-site visits, they will in most cases solve the problem the same day or put a plan in action to have it taken care of. Theya re constantly monitoring your system to make sure things are working properly and will call you if a problem arises. Thank you Turnkey for helping our office run so smoothly."

-Dr. James Maxwell and Staff
Crestwood Dental Group St. Louis, Mo

 

 

 


Bulgarelli testimonial"Both my St. Charles and Lake St. Louis dental offices rely heavily on Turnkey for all our computer

requirements. They do stand proudly by their slogan "You handle the Dentistry, we'll handle the technology."

For the past several years, we've been pleasantly pleased with their quick response to our calls and best of all, their quick solutions. We look forward to a continued relationship with David Dorris and his associates."

-Dennis J. Bulgarelli, DDS.
St. Charles, Lake St. Louis, MO

 

 


Breckner Testimonial"When we opened our new office in July 2006, we had absolutely no idea what a confusing mess we had with our computers. We used several different companies that would come in and perform patchwork on our growing problems. It reached a point where I had no idea how anything was set up and felt helpless in handling small issues that I should have been capable of solving myself. I knew I needed a capable, reliable company for servicing/maintaining our computers.

A friend of ours recommended Turnkey Computer Systems. They presented me with a monthly maintenance agreement, which ended up being the best possible solution. I have the peace of mind that our computers are well maintained and that our data is secure with their off-site backup. I no longer worry about computer issues, as I know we can call them and we will get a rapid response. I have no doubts about their knowledge of computer systems, any problem we have had has been handled quickly, professionally and has proved to be a high quality solution. Their technicians are friendly, patient and definitely go above and beyond.

I strongly recommend the Business Platinum level. Knowing you can pick up the phone for any problem at any time is priceless."

-Regina Breckner- Office Manager
Harvey H. Breckner D. M. D., M.S. Cosmetic and Reconstructive Dentistry

 


Parkway Testimonial"Dave,

I would like to take this opportunity to thank you for all you have done for me and my practice.

Hopefully you can utilize this letter as a referral to those considering your service.

I opened my own practice in September of 2004. Dave and Turnkey Computer Systems have been with me since before we opened. My practice is a very technologically advanced dental practice, and I needed computer systems that would support it. Dave did not bid my practice as the least expensive, or most expensive. What Dave and Turnkey gave me was the best value for my money. The customer service has been phenomenal and the individuals he has hired have been knowledgeable, clean and courteous.

Dave and Turnkey's team have continued to provide outstanding service and great product. When dealing with technology you have to be prepared for glitches. With Turnkey's products and team the glitches have been few, and the response to remedy issues has been fantastic.

I have grown my practice to over 900,000 in collects in just three years, and Turnkey has been a part of this success. I would not hesitate to recommend Turnkey's services to anyone. There is always cheaper, but you get what you pay for. What is important is service and value for the money, and this is what Dave and Turnkey provides.

Dave, thank you to you and your outstanding team."

-Gregory M Johnson, DDS
Parkway Family Dental Care, Wentzville, Mo