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Turnkey Advantage

Modern dental offices face many options when choosing an I.T. partner. Sometimes, the choices appear similar; at other times the choices are vastly different. There are both tangible and intangible benefits to consider. The pages at left outline what we feel are our greatest strengths. These strengths translate into great benefits to our clients.

But don't take our word for it! Call our references and ask them what they think.

Please contact us for more information about how Turnkey can help you!

Real World Benefits

Internal Systems & Procedures

We have designed our business with customer service in mind. Incoming phone calls are routed directly to our employees in the field. There is no possibility of a missed call or an unheard message. If you have to leave a message, the message gets routed to everyone. Whether inside or outside of business hours, we are easy to contact. We pride ourselves on being the most responsive dental I.T. company out there. You can even send me a text message right here through our website!

Our technicians all have access to the company schedule, maintained online. Because they have access to the most current data at all times, there are fewer scheduling conflicts or lost appointments.

System & Equipment Warranties

All of our computers come with a 3-year parts and labor warranty covering manufacturers defect. That itself is not extraordinary. What is extraordinary is the way the warranties are serviced! With our systems, you call us and we make the diagnosis. We call our warranty company, and they overnight the part.

With other systems, such as Dell or HP, you report your problem to a call center. The tech runs you through a battery of tests. At the end of a couple hours of troubleshooting, you arrive at a diagnosis.

In our scenario, much less time is wasted and everyone can go on with their day.

Low Overhead

We run our business without a bricks-and-mortar location. Because of this, there are many expenses we simply do not have: utilities, trash, rent, building insurance, expensive phone systems, etc.

This is good news for our customers! Why? It allows us to implement cost controls and pricing levelsthat our customers would lose money trying to match. That low pricing is what we maintain every day.

Intangible Benefits

Experience

In May 2010, our company did our 5000th onsite service call. Whatever system you have, whatever system you want, whatever your issue...we have probably seen it. Our uncommon level of experience allows us to take odd combinations of software and hardware and put it on the path to stability and supportability.

Focus

Our focus is an important thing. We consider ourselves to have very few true competitors because very few companies focus ONLY on the evolving needs of dentists and the technology they use. Most other computer companies divide their time between servicing other types of businesses than dental offices. Not us. We focus on dental technology and nothing else.

Attitude

Because our focus is so well-defined, our technicians can get right to work for you. When you call in, they understand they nature of your question probably before you even vocalize it! Our employees approach each customer contact with a spirit of helpfulness and an attitude of "Let's get to work!"